Black glove service & strategic tech solutions for any industry.
Hilton Hotels, Global F&B
The Challenge Hilton’s Food & Beverage digital ecosystem, spanning global restaurant bookings and on-site retail needed more than just a facelift. We were brought in to bridge the gap between world-class hospitality and a fragmented digital user journey.
Our Approach We conducted a deep-dive audit of Hilton’s existing web and app platforms. We identified friction points that hindered both guest satisfaction and transactional flow.
The Roadmap: Built a scalable, multi-phase execution plan to modernize the tech stack.
Premium tech consulting for global clients in media, CPG, and education.
Website Redesign & SEO
No Kid Hungry
ADA Compliance & e-commerce optimizations
Starbucks CPG
Website Redesign
National Geographic
Website Redesign, Games and Forums
Scholastic
Client: National Geographic
The Ask
Manage the development team, stakeholders, requirements, timeline and budget for the National Geographic and The Wild website redesign in a fast-paced media environment with complex, ambiguous requirements.
The Solution
Reimagined the project management governance and systems to automate requirement entry, status, and prioritization, resulting in accelerated feedback, also aligned the development team and stakeholders on trade-offs to launch an MVP. The website was more elevated in its technology and imagery, with parallax scrolling and faster loading, increasing page views.
Impact & Extras
- The website redesign won the prestigious Webby Award
- Extended the scope to continue post-launch enhancements due to a successful launch and project management
Client: Starbucks at Home and Nestle
The Ask
Nestle, a global CPG leader, sought to (a) get the full US web product portfolio ADA compliant, and (b) strategically increase e-commerce user experience (UX) for 40+ global websites.
The Solution
The successful enterprise strategy and leadership on ADA, UX, and e-commerce features resulted in a sleeker, compliant web experience. Each website and app came equipped with the latest ADA features for desktop and mobile. E-commerce improvements increased sales and made it easier for users to buy products from major retailers including Amazon, Instacart and Target.
Impact & Extras
- Improved the user experience for people with disabilities so they can access all US websites easily
- Saved millions with web UX and e-commerce product enhancements
- By creating an enterprise data testing strategy, staff can routinely access visualized web and app performance metrics to make data-driven decisions
Lemon Water Collective 